I feel like half the time when I’ve ordered from a delivery app, the photo of the person delivering does not match who ends up handing over my food. Like, completely different gender or race. Why is this? I assume people are delivering under the account of someone they know, but why?

  • Crozekiel@lemmy.zip
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    14 hours ago

    Weirder to me is how many of them seem to work as a team or group… I saw one get into the back seat of the car when they left the other day… How many people you got crammed in that SUV making one below-minimum-wage paycheck??

  • stoly@lemmy.world
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    19 hours ago

    Because someone with the proper papers is signing up but their family member is doing the actual work. It’s basically working the system. People actually get jobs this way too.

  • dual_sport_dork 🐧🗡️@lemmy.world
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    2 days ago

    Account sharing. It’s very widespread with these types of gig work apps.

    Somebody who is able to get cleared sells or rents access to their account, presumably to people who wouldn’t be able to pass even the bare minimum vetting these companies perform on their contractors/employees. I.e. they’ll share their account with someone who doesn’t have a driver’s license or insurance, or is not able to work legally in the country for whatever reason. There may or may not be some exploitation factor involved as well. It’s the most dinkum, low-rent form of organize crime you can imagine. The account owner takes a cut of the proceeds and the net result is you wind up as some complete rando as your delivery driver.

  • Chozo@fedia.io
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    1 day ago

    From my experience in the industry, these situations are most commonly caused by a driver getting kicked off the app. They’re not allowed to sign back up, so they’ll buy a stolen identity and use that to register a new account and evade detection from the background checks. Or they may be undocumented and using a stolen ID to work, but this can be harder to determine.

    Other times, it could just be that the driver has somebody riding along with them. Which is generally not allowed on most apps, because the friend won’t have had a background check submitted, and may now be handling your food.

  • Mayor Poopington@lemmy.world
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    2 days ago

    Those apps often ban drivers for arbitrary reasons and it’s near impossible to appeal. So many people will buy accounts or use friends/family to make an account.

      • seralth@lemmy.world
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        1 day ago

        Because they work a shit job for a shit company and get treated like shit. Getting randomly fired is par for the course.

        Something as stupid as a customer who orders nonstop and reports every order as fucked up or missing can get them in trouble and fired.

        The entire thing is a scam for everyone involved.

      • stoly@lemmy.world
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        19 hours ago

        This is like content matching on YouTube or Twitch. It can be wrong but what are you going to do about it?

  • tiredofsametab@fedia.io
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    1 day ago

    In Japan, they busted a bunch of people working illegally using someone else’s accounts for various delivery apps (including the people setting up those accounts for people to use).

  • remon@ani.social
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    24 hours ago

    I’ve never seen any personal details about the driver at all. Why would you even need it? Sometimes you get a map with their current location and that’s it.

    • stoly@lemmy.world
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      19 hours ago

      They are referring to the fact that the app might show a photo and the person showing up is not the same as in the photo of the driver.

      • remon@ani.social
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        19 hours ago

        I know. I’ve just never seen an app that had a photo of the driver to begin with.

        • stoly@lemmy.world
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          17 hours ago

          For delivery, I don’t know that I have seen it. Perhaps for Uber/Lyft, though.

  • tomcatt360@lemmy.zip
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    2 days ago

    While I would probably be ok getting deliveries from someone who’s name or photo doesn’t match, there is zero chance I’ll get in a car with a driver who doesn’t match their name and photo in the rideshare app.

  • ohshit604@sh.itjust.works
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    2 days ago

    I got curious a wondered why on Uber there were so many people named Fnu, turns out it’s what they default to if the name has unique characters or symbols.

    FNU = First Name Unknown

    • SpaceNoodle@lemmy.world
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      1 day ago

      I only had a driver listed as “NFN” and it meant that he had no first name. It was a very interesting story but I forgot it all because I was fucking wasted at the time.

    • cecilkorik@lemmy.ca
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      1 day ago

      That’s fucking amazingly hilarious(ly bad) but mostly just hilarious. The systemic enshittification of the entire concept of service jobs is basically complete at this point. As an anonymous, replaceable delivery drone nobody cares about your name not even the company employing you just, like, leave it empty it’ll use the default name or some shit and get to work, deliveries are waiting.

  • givesomefucks@lemmy.world
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    2 days ago

    It’s kind of a shitty job, so lots of people sign up, do it a very short time, and quit

    Sometimes they sell the account, sometimes it gets hacked.

    But it’s a way for people who shouldn’t be able to deliver for whatever reason, are able to deliver.

  • DeathByBigSad@sh.itjust.works
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    1 day ago

    -People who have a record in the legal system (i.e. convicted of a criminal charge) and can’t pass background checks

    -People who may not have work authorization in the country

    -Account under real name was banned (some might be legitimate bans, some might be unjustified bans)

    What I really don’t get is people delivering with someone else (also an adult) in the vehicle, like that seems like their SO, so why don’t they just do their own separate gig so they get double income?

    • deafboy@lemmy.world
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      1 day ago

      What I really don’t get is people delivering with someone else (also an adult) in the vehicle

      If you could spend the boring part of your job chatting with friends, would you decline?

  • Death_Equity@lemmy.world
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    2 days ago

    Some of it is that you have to be a legal citizen or have a TIN, so people will use someone’s account to deliver under if they don’t have those.