• KoboldCoterie@pawb.social
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    2 months ago

    I guess technically holding the door is minimizing the damage. It’s not like they’re going to try to stop the robbers, but this way, they’re preventing the glass door or windows from being damaged.

    • BCsven@lemmy.ca
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      2 months ago

      I secretly wish they had a trip wire, so you hold the door, they go running out and a wire pops up from the sill and they splat on the pavement. Just for some good lols

  • helpImTrappedOnline@lemmy.world
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    2 months ago

    Good. If they want security, hire security. No store clerk should be expected to intervene. Most they should be responsible for is keeping them self safe and and calling a manager/police once its safe for them to do.

    • NatakuNox@lemmy.world
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      2 months ago

      Also, jailbreaking stolen tech to sale is more trouble than it’s worth. Doubt the smash and dash thefts aren’t the ones calling the shots but most modern tech is little better than strapping a GPS to yourself.

      • BCsven@lemmy.ca
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        2 months ago

        As somebody that picked up an old iPad from a thrift store where owner had not removed their account, factory refreshing it is a hard if not an impossible task.

        Even the sketchy tools weren’t great, you could boot it to a state of new user use, but a power off and back on you are locked out again.

        And they don’t give you enough of the previous users email to be able to track them down and say “Hey, either I found your stolen iPad, do you want it back, or can you remove your device from your apple ID”

        • Fiery@lemmy.dbzer0.com
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          2 months ago

          To be fair I don’t think the actual organizations doing this type of crime for a living are using sketchy tools they found online.

    • higgsboson@piefed.social
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      2 months ago

      Security ain’t doin shit. “Observe and Report” isnt just a catchy saying, it is literally all corp Security is supposed to do.

    • LifeInMultipleChoice@lemmy.dbzer0.com
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      2 months ago

      I worked multiple customer facing roles when I was younger. This is the procedure for all of them, in fact it is usually a firable offense to try to stop someone with a weapon or threatened you. It is easy to defend stolen product to an insurance company. If you try to stop someone robbing a store and are injured or killed do to a policy the store had or a manager told you, the insurance isn’t going to pay anything. Someone stealing “$30,000” worth of merchandise (which insurance pays you back for) and then being on cameras and not being able to use a lot of it without getting caught is much more preferable than having to pay hundreds of thousands in medical bills or millions in gross negligence if someone dies.

    • Cruxifux@feddit.nl
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      2 months ago

      This is actually the legal requirement in my country. Even security is just a deterrent and aren’t legally responsible for actually intercepting physically.

      • panda_abyss@lemmy.ca
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        2 months ago

        I kind of get why, but I’m so tired of our culture of everyone knowing this so shoplifters know they can get away with almost no consequences.

        It puts the onus on the store so now a bunch of local grocery stores have these plexiglass walls and things which are definitely not safe in a fire.

        And you know the cops are t showing up in a halfway timely manner for petty shoplifting and the serious ones will just run.

        • Cruxifux@feddit.nl
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          2 months ago

          I feel you, but on the flip side I couldn’t give less of a shit about the lost profits giant corporations complain about from theft. Although they do inflate theft numbers to justify increases in price so we lose there too.

          We need to break up like every major retailer and go back to locals.

  • Joeffect@lemmy.world
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    2 months ago

    All of those products have been rendered useless before they even got out of the door…

    This is so dumb…

    Of course they won’t do anything because they can brick all those devices…

    • atro_city@fedia.io
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      2 months ago

      I thought iPhones were “secure”. How can they be stolen and resold if you can’t get in to wipe it clean?

      • Pup Biru@aussie.zone
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        2 months ago

        exactly… stealing any iphone is worse than useless - you can’t use it, and it will track you (both via gps reporting via internet and via the find my network)

      • Pup Biru@aussie.zone
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        2 months ago

        that’s about phones in general… they mention iphone once, and that’s about the 1 phone that led to them catching the criminals (which i’d say is a check in the box of “stealing iphones is useless”)

        iphones in apple stores as display models are not standard iphones: they lock down and turn themselves into only a tracker the instant they leave the apple store

        and it’s basically useless to steal an iphone in most cases anyway, because an iphone gets registered to an apple account, and if a phone is already registered you just can’t use it

        even parting it out the huge majority of parts - especially anything even a little bit expensive - has essentially DRM on it that talks to iOS… when you add a genuine apple part to an iphone, iOS checks to see if it’s already been registered to another phone and just won’t proceed with stolen parts

        the best you could do is use it or the parts as a prop in some secondary scam

  • atro_city@fedia.io
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    2 months ago

    Boss makes a dollar, I make a dime, that’s why I don’t give a shit on company time.

  • Bronzebeard@lemmy.zip
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    2 months ago

    Most retails companies make it a point in training that you are not there to try to physically stop thieves. If you get injured, they don’t want to have to pay workers comp for it, or be held liable. All that shit is insured anyway

  • Possibly linux@lemmy.zip
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    2 months ago

    What would you have them do. This is typical policy of retail. They don’t get paid enough to get hurt.

    It is also a questionable choice to steal Iphones. Those things are surveillance magnets

    • tomiant@piefed.social
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      2 months ago

      We shouldn’t have a society where getting hurt was only a matter of getting paid the right amount.

  • Legit_Spaghetti@mastodo.neoliber.al
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    2 months ago

    @Stamets We’re moving, and the thought has occurred to me more than once that maybe we could just leave our garage door open overnight and just see how much of all this clutter we could get rid off that way.

  • village604@adultswim.fan
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    2 months ago

    It’s very likely company policy for them to do so.

    A wrongful death lawsuit is much more expensive than their insurance deductible.

  • dependencyinjection@discuss.tchncs.de
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    2 months ago

    Used to work for Apple and may other retail stores. It’s company policy to not get involved.

    In apples case they have insurance and the devices can be bricked the moment they leave the store. So they can just use them for parts.

    It doesn’t look good to customers if you’re fighting thieves and honestly I’m all for stealing from companies if it means you ain’t breaking into someone’s house.

  • fubarx@lemmy.world
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    2 months ago

    I was in an Apple Store for a Genius Bar appointment when these two guys with hoodies and COVID masks walked in and started pulling phones off the displays and stuffing them into backpacks.

    It took less than a minute and then they ran off. The security guard just stood to the side and recorded a video. Once they were gone, everyone just went back to what they were doing, like nothing had happened.

    Afterward, I asked the Genius Bar guy if that happened often. He said the two guys hadn’t gotten much because they hadn’t refilled the display from a guy coming in and stealing all the phones literally the day before!

    The phones were tracked and the cops eventually caught the two dudes as well as the other solo guy.

    • 🇰 🌀 🇱 🇦 🇳 🇦 🇰 🇮 @pawb.social
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      2 months ago

      It’s really the fsct they are stealing GPS tracked devices that make it easy to not give a fuck. They’re gonna get caught without effort. No point in wasting your energy at that point.

      If it were me, I’d come in with a copper box to put the phones in. 😌

      • Michal@programming.dev
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        2 months ago

        I read somewhere it runs custom software so it’s not like it’s usable tech. Best if you can fence it quickly to someone greedy for low price it’ll serve them right for buying obviously stolen goods.