

This may not help at all, but I worked at a toxic workplace. I got good at recognizing when I was being manipulated. Eventually, I learned that if I hid the hurt and acted as if the jabs didn’t hurt, it would send the toxic folks into a toxic rage, but the ironic part is that they could not complain to management about me not being affected.
One day, I was called from one of the people from a recorded line (certain customer facing phones were always recorded, you could even hear the beeps). After the call, I told my manager, we went to HR, who pulled the recording and that person was moved to another area. I left shortly after for other reasons.
I don’t know why there’s more down votes than up votes, but I found the article interesting, even if it was a little light and fluffy.